Richmond ServiceDesk to ngDesk
migration service

Smooth , no special knowledge or programming required. A complete Richmond ServiceDesk to ngDesk data migration software.

More details
Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to ngDesk

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in ngDesk.

Next

When migrating your data from Richmond ServiceDesk to ngDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next


What you may migrate from Richmond ServiceDesk to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Richmond ServiceDesk to ngDesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Richmond ServiceDesk

    Choose and connect your Richmond ServiceDesk support desk with HDM.

  • Give the right to access your ngDesk account.

  • Clarify your business needs

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Have your needs estimated

    We shall investigate your case and get back to you with a price range and a scope of work.

  • Migrate from Richmond ServiceDesk to ngDesk everything

    Move all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your ngDesk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

© 2019
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay