Richmond ServiceDesk to MSP Anywhere
migration service

Smooth , no special skill set or coding required. A complete Richmond ServiceDesk to MSP Anywhere data migration software.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to MSP Anywhere

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in MSP Anywhere.

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Maintained association between object and people

When migrating your data from Richmond ServiceDesk to MSP Anywhere we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Richmond ServiceDesk to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Richmond ServiceDesk to MSP Anywhere work

  • Prepare

    Register and go to our migration tool.

  • Opt and link your Richmond ServiceDesk support desk with HDM.

  • Grant access to your MSP Anywhere account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Get your needs estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from Richmond ServiceDesk to MSP Anywhere all data

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your MSP Anywhere import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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Help Desk Migration service


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