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Richmond ServiceDesk to MSP Anywhere
migration service

Smooth , no special skill set or coding required. A complete Richmond ServiceDesk to MSP Anywhere data migration software.

More details

Your best tool for Richmond ServiceDesk to MSP Anywhere data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose what data you need to migrate and start the transition right away.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer support details.
Automated migration

Scared that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Attach the platforms, choose data, click ok, and the migration is ready!

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can see your passwords or records.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we strive to offer the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to MSP Anywhere

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in MSP Anywhere.

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Maintained association between object and people

When migrating your data from Richmond ServiceDesk to MSP Anywhere we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Richmond ServiceDesk to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Richmond ServiceDesk to MSP Anywhere work

  • Prepare

    Register and go to our migration tool.

  • Opt and link your Richmond ServiceDesk support desk with HDM.

  • Grant access to your MSP Anywhere account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you wish to fine-tune

  • Get your needs estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from Richmond ServiceDesk to MSP Anywhere all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your MSP Anywhere import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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