Richmond ServiceDesk to Magento HelpDesk Ultimate
migration service
Smooth , no special skill set or programming required. A complete Richmond ServiceDesk to Magento HelpDesk Ultimate data migration software.
Secure and Reputable
Your passwords as well as data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.Full & Accurate
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong security of your records
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Magento HelpDesk Ultimate.Next
Maintained relation between object and people
When migrating your data from Richmond ServiceDesk to Magento HelpDesk Ultimate we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from Richmond ServiceDesk to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to Magento HelpDesk Ultimate work
Prepare
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Richmond ServiceDesk to Magento HelpDesk Ultimate.
Connect Richmond ServiceDesk
Fill in the form with requested credentials to permit our data migration tool to access information from your current help desk.
Link Magento HelpDesk Ultimate
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Magento HelpDesk Ultimate all data
When everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from Richmond ServiceDesk to Magento HelpDesk Ultimate.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT