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Richmond ServiceDesk to Lansweeper
migration service

Extremely easy , no special skill set or programming required. A complete Richmond ServiceDesk to Lansweeper data migration software.

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The best Richmond ServiceDesk to Lansweeper tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply pick what data you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and enjoy the miracle happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer support information.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Connect the platforms, select data, click ok, and the migration is ready!

Data maintenance

Your customer data comes unite , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees can access to your credentials or other information.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to deliver the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Richmond ServiceDesk to Lansweeper

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Lansweeper.

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Retained relation between object and people

When migrating your records from Richmond ServiceDesk to Lansweeper we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Richmond ServiceDesk to Lansweeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Richmond ServiceDesk to Lansweeper work

  • Get ready

    Sign up and go to our migration wizard.

  • Opt and link your Richmond ServiceDesk service desk with HDM.

  • Connect Lansweeper

    Give access to your Lansweeper account.

  • Describe your requirements

    Let us know exactly what components of your migration you want to modify

  • Have your preferences estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Richmond ServiceDesk to Lansweeper all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Lansweeper import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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