Richmond ServiceDesk to Kustomer
migration service
Smooth , no special knowledge or coding required. A complete Richmond ServiceDesk to Kustomer data migration tool.
Richmond ServiceDesk to Kustomer
Your best tool for Richmond ServiceDesk to Kustomer data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply decide on the records you need to move and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and see the magic happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service information.Simple and easy procedure
No need to worry about coding or constantly watch each record moved.
Just link both platforms, pick what you need to take to a new database and let the Migration Wizard do the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their initial connections intact.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
Information is everything which is why we developed a tool that will keep your information safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
Simple & effective
In just a few buttons to press it will be possible to choose what goes where, when it starts, and how.
Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Great service first
Outside of providing great customer service, we always want to develop our customer service.
As a company, we want you to have the best possible service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Kustomer
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Kustomer.Next
Maintained connectivity between object and people
When migrating your data from Richmond ServiceDesk to Kustomer we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Kustomer work
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Prepare
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Richmond ServiceDesk to Kustomer.
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Link Richmond ServiceDesk
Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.
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Link Kustomer
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Kustomer everything
When everything's tested, determine a quiet time with the least load on the support department and begin migrating from Richmond ServiceDesk to Kustomer.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Kustomer import
Our staff would be more than happy to run a custom migration if you have particular demands.
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