Richmond ServiceDesk to KronoDesk
migration service
Smooth , no special skill set or coding required. A complete Richmond ServiceDesk to KronoDesk data migration tool.
Richmond ServiceDesk to KronoDesk
Your best tool for Richmond ServiceDesk to KronoDesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just choose what data you need to move and set off with the transition immediately.Effortless transition process
No special expertise needed. Just select what data will go to the new system and enjoy the magic happening.Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool interface accessible as possible.
Attach the help desks, select records, click ok, and the migration is ready!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
You data is everything which is why we created a tool that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Data mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Outside of producing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to KronoDesk
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in KronoDesk.Next
Maintained link between object and people
When migrating your data from Richmond ServiceDesk to KronoDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to KronoDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to KronoDesk work
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Prepare
Sign up and go to our migration tool.
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Link Richmond ServiceDesk
Pick and connect your Richmond ServiceDesk support desk with HDM.
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Connect KronoDesk
Give the right to access your KronoDesk account.
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Clarify your business needs
Let us know exactly what elements of your migration you need to fine-tune
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Have your preferences estimated
We shall analyze your application and get back to you with a price and a scope of tasks.
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Migrate from Richmond ServiceDesk to KronoDesk everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your KronoDesk import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
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