Richmond ServiceDesk to KronoDesk
migration service

Smooth , no special skill set or coding required. A complete Richmond ServiceDesk to KronoDesk data migration tool.

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Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to KronoDesk

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in KronoDesk.

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When migrating your data from Richmond ServiceDesk to KronoDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Richmond ServiceDesk to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Richmond ServiceDesk to KronoDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Pick and connect your Richmond ServiceDesk support desk with HDM.

  • Connect KronoDesk

    Give the right to access your KronoDesk account.

  • Clarify your business needs

    Let us know exactly what elements of your migration you need to fine-tune

  • Have your preferences estimated

    We shall analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Richmond ServiceDesk to KronoDesk everything

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your KronoDesk import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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Help Desk Migration service


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