Richmond ServiceDesk to Kapdesk
migration service
Effortless , no special expertise or coding required. A complete Richmond ServiceDesk to Kapdesk data migration software.
Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.Optimal & Precise
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext


Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Kapdesk.Next
Retained relation between object and people
When migrating your data from Richmond ServiceDesk to Kapdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from Richmond ServiceDesk to Kapdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to Kapdesk work
Prepare
Sign up and go to our migration tool.
Connect Richmond ServiceDesk
Choose and connect your Richmond ServiceDesk support desk with HDM.
Connect Kapdesk
Give access to your Kapdesk account.
Outline your requirements
Let us know exactly what components of your migration you need to tweak
Get your preferences estimated
We will investigate your application and get back to you with a the overall cost and a scope of work.
Migrate from Richmond ServiceDesk to Kapdesk all data
Move all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT