Richmond ServiceDesk to Kapdesk
migration service

Effortless , no special expertise or coding required. A complete Richmond ServiceDesk to Kapdesk data migration software.

Your best tool for Richmond ServiceDesk to Kapdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.

Save on resources

Skip the platform analysis and code development processes. Simply pick customer info you need to move and set off with the transition right away.

Simple migration

No tech knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.

Record completion

Move your help desk data in full to make sure that no ticket has lost vital customer service details.

Easy procedure

No need to worry about coding or continuously control each record transferred.

Just attach both platforms, pick what you want to migrate and allow the system do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

Information is key which is why we created a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer service, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.

Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Kapdesk

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Kapdesk.

Retained relation between object and people

When migrating your data from Richmond ServiceDesk to Kapdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

What you may migrate from Richmond ServiceDesk to Kapdesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Richmond ServiceDesk to Kapdesk work

Prepare
Sign up and go to our migration tool.
Connect Richmond ServiceDesk
Choose and connect your Richmond ServiceDesk support desk with HDM.
Connect Kapdesk
Give access to your Kapdesk account.
Outline your requirements
Let us know exactly what components of your migration you need to tweak
Get your preferences estimated
We will investigate your application and get back to you with a the overall cost and a scope of work.
Migrate from Richmond ServiceDesk to Kapdesk all data
Move all your customer support information in a single push.