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Richmond ServiceDesk to Inmoment Customer Experience (CX)
migration service

Effortless , no special skill set or programming required. A complete Richmond ServiceDesk to Inmoment Customer Experience (CX) data migration tool.

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Your best tool for Richmond ServiceDesk to Inmoment Customer Experience (CX) data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just decide on what data you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new platform and enjoy the miracle happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost essential customer service details.
Simple and easy process

No need to worry about coding or continuously control each record moved.

Just link your source and target, choose what you need to take to a new database and let the Migration Wizard deal with the remainder.

Data maintenance

Your customer info migrates complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or other information.

You may rest assured that with HDM no hacker attacks are possible.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In only a few clicks it will be possible to select the data arrangement, when it starts, and how.

Our software considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to offer the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to Inmoment Customer Experience (CX)

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in Inmoment Customer Experience (CX).

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Retained association between object and people

When migrating your data from Richmond ServiceDesk to Inmoment Customer Experience (CX) we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Richmond ServiceDesk to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Richmond ServiceDesk to Inmoment Customer Experience (CX) work

  • Prepare

    Register and go to our migration wizard.

  • Connect Richmond ServiceDesk

    Pick and connect your Richmond ServiceDesk support desk with HDM.

  • Give the right to access your Inmoment Customer Experience (CX) account.

  • Detail your needs

    Let us know exactly what elements of your migration you want to fine-tune

  • Get your preferences estimated

    We'll research your application and get back to you with a cost and a scope of tasks.

  • Migrate from Richmond ServiceDesk to Inmoment Customer Experience (CX) everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Inmoment Customer Experience (CX) import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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