Richmond ServiceDesk to Inmoment Customer Experience (CX)
migration service

Effortless , no special skill set or programming required. A complete Richmond ServiceDesk to Inmoment Customer Experience (CX) data migration tool.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to Inmoment Customer Experience (CX)

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in Inmoment Customer Experience (CX).

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Retained association between object and people

When migrating your data from Richmond ServiceDesk to Inmoment Customer Experience (CX) we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Richmond ServiceDesk to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Richmond ServiceDesk to Inmoment Customer Experience (CX) work

  • Prepare

    Register and go to our migration wizard.

  • Connect Richmond ServiceDesk

    Pick and connect your Richmond ServiceDesk support desk with HDM.

  • Give the right to access your Inmoment Customer Experience (CX) account.

  • Detail your needs

    Let us know exactly what elements of your migration you want to fine-tune

  • Get your preferences estimated

    We'll research your application and get back to you with a cost and a scope of tasks.

  • Migrate from Richmond ServiceDesk to Inmoment Customer Experience (CX) everything

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Inmoment Customer Experience (CX) import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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Help Desk Migration service


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