Richmond ServiceDesk to Gorgias
migration service
Smooth , no special skill set or programming required. A complete Richmond ServiceDesk to Gorgias data migration software.
Richmond ServiceDesk to Gorgias
Your best tool for Richmond ServiceDesk to Gorgias data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Just pick what data you need to transfer and set off with the transition immediately.Easy transition process
No specific expertise required. Just choose what data will go to the new solution and enjoy the wonders happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.Effortless procedure
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, tick what you want to migrate and let the tool deal with the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
Information is everything which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Data mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to Gorgias
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Gorgias.Next
Sustained link between object and people
When migrating your data from Richmond ServiceDesk to Gorgias we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Gorgias work
-
Prepare
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Richmond ServiceDesk to Gorgias.
-
Connect Richmond ServiceDesk
Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.
-
Connect Gorgias
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
-
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
-
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to Gorgias all data
When everything's validated, find a quiet time with the least load on the support department and start migrating from Richmond ServiceDesk to Gorgias.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Gorgias import
Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…
Data Migration 101
Outsource Data Migration or Not? — That Is the Question
We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…
Help Desk System Reviews
What is a Support Ticket & How To Use One
There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…