Richmond ServiceDesk to Gorgias
migration service
Smooth , no special skill set or programming required. A complete Richmond ServiceDesk to Gorgias data migration software.
Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.Complete & Accurate
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Gorgias.Next
Sustained link between object and people
When migrating your data from Richmond ServiceDesk to Gorgias we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from Richmond ServiceDesk to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to Gorgias work
Prepare
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Richmond ServiceDesk to Gorgias.
Connect Richmond ServiceDesk
Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.
Connect Gorgias
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Gorgias all data
When everything's validated, find a quiet time with the least load on the support department and start migrating from Richmond ServiceDesk to Gorgias.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT