Richmond ServiceDesk to Google BigQuery
migration service

Effortless , no special knowledge or coding required. A complete Richmond ServiceDesk to Google BigQuery data migration tool.

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Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Google BigQuery

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Google BigQuery.

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Sustained connection between object and people

When migrating your data from Richmond ServiceDesk to Google BigQuery we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Richmond ServiceDesk to Google BigQuery

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Richmond ServiceDesk to Google BigQuery work

  • Prepare

    Register and go to our migration tool.

  • Connect Richmond ServiceDesk

    Choose and connect your Richmond ServiceDesk service desk with HDM.

  • Grant the right to access your Google BigQuery account.

  • Explain your needs

    Let us understand precisely what parts of your migration you wish to tweak

  • Have your needs estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from Richmond ServiceDesk to Google BigQuery everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Google BigQuery import

Our staff would be more than happy to run a custom migration if you have particular needs.
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