Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Richmond ServiceDesk to Google BigQuery
migration service

Effortless , no special knowledge or coding required. A complete Richmond ServiceDesk to Google BigQuery data migration tool.

More details

Your best tool for Richmond ServiceDesk to Google BigQuery data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose what data you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and enjoy the magic happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost vital customer service information.
Effortless process

No need to worry about coding or constantly watch each record transferred.

Just link your source and target, tick what you need to migrate and allow the system deal with the rest for you.

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your passwords or records.

You may be certain with HDM no data breaches are possible.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Simple & effective

In just a few buttons to press it is possible to select the data arrangement, when it goes, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Google BigQuery

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Google BigQuery.

Next

Sustained connection between object and people

When migrating your data from Richmond ServiceDesk to Google BigQuery we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Richmond ServiceDesk to Google BigQuery

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Richmond ServiceDesk to Google BigQuery work

  • Prepare

    Register and go to our migration tool.

  • Connect Richmond ServiceDesk

    Choose and connect your Richmond ServiceDesk service desk with HDM.

  • Grant the right to access your Google BigQuery account.

  • Explain your needs

    Let us understand precisely what parts of your migration you wish to tweak

  • Have your needs estimated

    We shall research your case and send you with a price range and a scope of work.

  • Migrate from Richmond ServiceDesk to Google BigQuery everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Google BigQuery import

Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Leverage the Benefits & Save Money on a Help Desk System

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

Book a Call
cancel
%s
— %s