Richmond ServiceDesk to FuseDesk
migration service
Trouble-free , no special know how or coding required. A complete Richmond ServiceDesk to FuseDesk data migration tool.
Richmond ServiceDesk to FuseDesk
The best Richmond ServiceDesk to FuseDesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just choose what data you need to migrate and start the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the new system and enjoy the miracle happening.Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing vital customer support details.Automated tool
Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Attach the platforms, choose data, click ok, and you’re done!
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our team members can see your passwords or records.
You can rest assured that with HDM no data breaches are possible.
You’re in control
Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we aim to propose the most effective migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Richmond ServiceDesk to FuseDesk
Strong safety of your information
The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in FuseDesk.Next
Sustained link between object and people
When migrating your records from Richmond ServiceDesk to FuseDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to FuseDesk work
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Get ready
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Richmond ServiceDesk to FuseDesk.
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Connect Richmond ServiceDesk
Fill in the form with necessary credentials to allow our data migration tool to retrieve information from your current help desk.
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Connect FuseDesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to FuseDesk everything
Once everything's tested, find a quiet time with the least load on the support team and begin migrating from Richmond ServiceDesk to FuseDesk.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your FuseDesk import
Our team would be more than happy to perform a personalized migration in case you have particular needs.
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