Richmond ServiceDesk to FocalScope
migration service
Smooth , no special expertise or programming required. A complete Richmond ServiceDesk to FocalScope data migration instrument.
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.Full & Precise
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in FocalScope.Next
Maintained link between object and people
When migrating your data from Richmond ServiceDesk to FocalScope we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from Richmond ServiceDesk to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to FocalScope work
Prepare
Sign-up and go to our migration software.
Link Richmond ServiceDesk
Choose and link your Richmond ServiceDesk service desk with HDM.
Link FocalScope
Give access to your FocalScope account.
Explain your business needs
Let us know what elements of your migration you want to fine-tune
Have your requirements estimated
We shall investigate your case and send you with a cost and a scope of tasks.
Migrate from Richmond ServiceDesk to FocalScope all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT