Richmond ServiceDesk to FocalScope
migration service
Smooth , no special expertise or programming required. A complete Richmond ServiceDesk to FocalScope data migration instrument.
Richmond ServiceDesk to FocalScope
Your best tool for Richmond ServiceDesk to FocalScope data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply pick the records you need to move and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and see the magic happening.Record completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer support information.Automated migration
Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.
Attach the platforms, pick data, click ok, and the migration is ready!
Data dependency
Your customer info comes unite , you can take our word.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our staff members can access to your passwords or other information.
You can be certain with HDM no hacker attacks are possible.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to FocalScope
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in FocalScope.Next
Maintained link between object and people
When migrating your data from Richmond ServiceDesk to FocalScope we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to FocalScope work
Prepare
Sign-up and go to our migration software.
Link Richmond ServiceDesk
Choose and link your Richmond ServiceDesk service desk with HDM.
Link FocalScope
Give access to your FocalScope account.
Explain your business needs
Let us know what elements of your migration you want to fine-tune
Have your requirements estimated
We shall investigate your case and send you with a cost and a scope of tasks.
Migrate from Richmond ServiceDesk to FocalScope all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your FocalScope import
Our staff would be more than happy to run a personalized migration in case you have specific requirements.
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