Richmond ServiceDesk to eDesk by xSellco
migration service
Effortless , no special know how or coding required. A complete Richmond ServiceDesk to eDesk by xSellco data migration instrument.
Effortless , no special know how or coding required. A complete Richmond ServiceDesk to eDesk by xSellco data migration instrument.
No need to worry about scripting or continuously control each record moved.
Just link both platforms, tick what you want to migrate and allow the tool deal with the remainder.
From sender information to phone number connection, all you records will keep their prior data structure maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Information is key which is why we designed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Apart from providing great customer service, we always aim to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Richmond ServiceDesk to eDesk by xSellco .
Fill in the form with requested credentials to allow our data migration tool to access data from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
When everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Richmond ServiceDesk to eDesk by xSellco .
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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