Richmond ServiceDesk to DualDesk
Smooth , no special skill set or programming required. A complete Richmond ServiceDesk to DualDesk data migration tool.
Secure and SafeYour passwords as well as data are safe with us and will be used for import solely.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & AccurateWe've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information
Strong security of your dataThe migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in DualDesk.
Maintained relation between object and peopleWhen migrating your data from Richmond ServiceDesk to DualDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Richmond ServiceDesk to DualDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to DualDesk work
Sign up and go to our migration wizard.
Connect Richmond ServiceDesk
Select and connect your Richmond ServiceDesk support desk with HDM.
Give the right to access your DualDesk account.
Outline your business needs
Let us know what components of your migration you wish to modify
Have your preferences estimated
We will research your application and get back to you with a total price and a scope of tasks.
Migrate from Richmond ServiceDesk to DualDesk everything
Migrate all your customer service records in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT