Richmond ServiceDesk to Dixa
migration service
Trouble-free , no special knowledge or coding required. A complete Richmond ServiceDesk to Dixa data migration tool.
Secure and Safe
Your passwords along with records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.Full & Precise
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data
Strong security of your data
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext


Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Dixa.Next
Maintained connectivity between object and people
When migrating your records from Richmond ServiceDesk to Dixa we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from Richmond ServiceDesk to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Richmond ServiceDesk to Dixa work
Get ready
Sign up and go to our migration service.
Link Richmond ServiceDesk
Select and connect your Richmond ServiceDesk service desk with HDM.
Connect Dixa
Grant access to your Dixa account.
Describe your requirements
Let us understand precisely what elements of your migration you want to adjust
Have your needs estimated
We'll investigate your case and get back to you with a total price and a scope of tasks.
Migrate from Richmond ServiceDesk to Dixa all data
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT