Richmond ServiceDesk to Dezide
migration service
Smooth , no special expertise or coding required. A complete Richmond ServiceDesk to Dezide data migration instrument.
Richmond ServiceDesk to Dezide
Your best tool for Richmond ServiceDesk to Dezide data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to migrate and start the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and enjoy the miracle happening.Record completion
Transfer your help desk data in full to ensure that no ticket is missing critical customer support details.Easy procedure
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just attach both platforms, pick what you need to take to a new database and let the tool do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
Information is key which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You control the process
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In just a couple of clicks it is possible to select what goes where, when it goes, and how.
Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Dezide
Strong safety of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Dezide.Next
Sustained relation between object and people
When migrating your data from Richmond ServiceDesk to Dezide we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Dezide
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Dezide work
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Prepare
Sign up and go to our migration service.
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Link Richmond ServiceDesk
Pick and link your Richmond ServiceDesk support desk with HDM.
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Connect Dezide
Grant the right to access your Dezide account.
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Describe your business needs
Let us understand precisely what components of your migration you want to tweak
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Get your preferences estimated
We will analyze your application and send you with a the overall cost and a scope of work.
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Migrate from Richmond ServiceDesk to Dezide all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Dezide import
Our staff would be more than happy to run a customized migration in case you have special needs.
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