Richmond ServiceDesk to Conversocial
migration service
Smooth , no special expertise or programming required. A complete Richmond ServiceDesk to Conversocial data migration instrument.
Richmond ServiceDesk to Conversocial
Your best tool for Richmond ServiceDesk to Conversocial data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and enjoy the magic happening.Record completion
Transfer your help desk data in full to make certain that no ticket is missing vital customer support information.Easy process
No need to worry about coding or constantly watch each piece of info transferred.
Just link your source and target, pick what you want to migrate and let the system do the rest for you.
Data dependency
Your customer info comes unite , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our team members can access to your credentials or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to propose the most effective migration tool. However, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to Conversocial
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Conversocial.Next
Sustained connection between object and people
When migrating your data from Richmond ServiceDesk to Conversocial we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Conversocial
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to Conversocial work
Prepare
Sign up and go to our migration wizard.
Link Richmond ServiceDesk
Opt and link your Richmond ServiceDesk service desk with HDM.
Connect Conversocial
Grant the right to access your Conversocial account.
Express your needs
Let us know exactly what parts of your migration you need to adjust
Have your preferences estimated
We'll research your case and send you with a price and a scope of work.
Migrate from Richmond ServiceDesk to Conversocial everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist run your Conversocial import
Our staff would be more than happy to run a personalized migration in case you have particular requirements.
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