Richmond ServiceDesk to ConnectWise
migration service
Smooth , no special knowledge or coding required. A complete Richmond ServiceDesk to ConnectWise data migration tool.
Richmond ServiceDesk to ConnectWise
Your best tool for Richmond ServiceDesk to ConnectWise data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose what data you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and enjoy the wonders happening.Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer support information.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool simple to use as possible.
Connect the help desks, pick data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
You data is key which is why we created a tool that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.
Simple & effective
In just a couple of buttons to press it is possible to select what goes where, when it goes, and how.
Our software considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from providing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from Richmond ServiceDesk to ConnectWise
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in ConnectWise.Next
Sustained relation between object and people
When migrating your data from Richmond ServiceDesk to ConnectWise we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Richmond ServiceDesk to ConnectWise work
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Prepare
Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Richmond ServiceDesk to ConnectWise.
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Link Richmond ServiceDesk
Complete the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.
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Link ConnectWise
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ConnectWise all data
When everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Richmond ServiceDesk to ConnectWise.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your ConnectWise import
Our staff would be more than happy to run a custom migration in case you have specific needs.
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