Richmond ServiceDesk to CallTaker
migration service

Effortless , no special skill set or coding required. A complete Richmond ServiceDesk to CallTaker data migration tool.

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Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to CallTaker

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in CallTaker.

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Sustained connectivity between object and people

When migrating your data from Richmond ServiceDesk to CallTaker we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Richmond ServiceDesk to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Richmond ServiceDesk to CallTaker work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Richmond ServiceDesk

    Choose and link your Richmond ServiceDesk support desk with HDM.

  • Grant the right to access your CallTaker account.

  • Express your requirements

    Let us know exactly what components of your migration you want to modify

  • Get your preferences estimated

    We will investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Richmond ServiceDesk to CallTaker everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your CallTaker import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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Help Desk Migration service


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