Richmond ServiceDesk to BOSSDesk
migration service
Smooth , no special know how or programming required. A complete Richmond ServiceDesk to BOSSDesk data migration tool.
Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.Optimal & Accurate
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in BOSSDesk.Next
Retained relation between object and people
When migrating your data from Richmond ServiceDesk to BOSSDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from Richmond ServiceDesk to BOSSDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Richmond ServiceDesk to BOSSDesk work
Prepare
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Richmond ServiceDesk to BOSSDesk.
Connect Richmond ServiceDesk
Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Link BOSSDesk
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to BOSSDesk everything
Once everything's tested out, determine a quiet time with the least load on the support team and begin migrating from Richmond ServiceDesk to BOSSDesk.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT