Richmond ServiceDesk to Amazon Redshift
migration service

Effortless , no special skill set or programming required. A complete Richmond ServiceDesk to Amazon Redshift data migration software.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from Richmond ServiceDesk to Amazon Redshift

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Amazon Redshift.

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Retained connection between object and people

When migrating your data from Richmond ServiceDesk to Amazon Redshift we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Richmond ServiceDesk to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Richmond ServiceDesk to Amazon Redshift work

  • Prepare

    Register and go to our migration wizard.

  • Select and link your Richmond ServiceDesk support desk with HDM.

  • Connect Amazon Redshift

    Grant access to your Amazon Redshift account.

  • Explain your requirements

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Get your needs estimated

    We will research your application and get back to you with a price range and a scope of work.

  • Migrate from Richmond ServiceDesk to Amazon Redshift all data

    Migrate all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Amazon Redshift import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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