Richmond ServiceDesk to Activate
migration service
Extremely easy , no special expertise or programming required. A complete Richmond ServiceDesk to Activate data migration software.
Richmond ServiceDesk to Activate
The best Richmond ServiceDesk to Activate tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply pick what data you need to move and start the transition immediately.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and enjoy the magic happening.Data completion
Transfer your help desk records in full to make sure that no ticket has lost vital customer support information.Automated tool
Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.
Link the help desks, select records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we developed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Record mapping
Select records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Simple & effective
In only a few buttons to press you will be able to select the data arrangement, when it goes, and in what order.
Our developers took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Great service first
Outside of producing great customer service, we always want to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Richmond ServiceDesk to Activate
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Activate.Next
Sustained connectivity between object and people
When migrating your records from Richmond ServiceDesk to Activate we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Richmond ServiceDesk to Activate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Richmond ServiceDesk to Activate work
-
Get ready
Register and go to our migration wizard.
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Connect Richmond ServiceDesk
Choose and link your Richmond ServiceDesk service desk with HDM.
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Link Activate
Grant access to your Activate account.
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Express your needs
Let us know exactly what elements of your migration you would like to adjust
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Have your requirements estimated
We will research your application and get back to you with a price and a scope of work.
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Migrate from Richmond ServiceDesk to Activate everything
Move all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Activate import
Our team would be more than happy to run a custom migration if you have particular requirements.
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