Rhino Support to VCC Live
migration service
Trouble-free , no special know how or coding required. A complete Rhino Support to VCC Live data migration tool.
Rhino Support to VCC Live
The best Rhino Support to VCC Live tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to transfer and start the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the wonders happening.Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing critical customer service details.Simple and easy process
No need to worry about scripting or constantly watch each piece of info moved.
Just attach your source and target, tick what you want to migrate and allow the system deal with the rest for you.
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our employees have see your passwords or records.
You may be certain with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from Rhino Support to VCC Live
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in VCC Live.Next
Retained relation between object and people
When migrating your records from Rhino Support to VCC Live we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Rhino Support to VCC Live
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Rhino Support to VCC Live work
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Get ready
Sign up and go to our migration service.
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Link Rhino Support
Choose and connect your Rhino Support support desk with HDM.
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Link VCC Live
Grant the right to access your VCC Live account.
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Explain your requirements
Let us know exactly what parts of your migration you would like to adjust
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Have your requirements estimated
We shall investigate your case and send you with a price and a scope of tasks.
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Migrate from Rhino Support to VCC Live all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your VCC Live import
Our team would be more than happy to perform a custom migration in case you have special requirements.
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