Rhino Support to Track-It!
migration service
Effortless , no special knowledge or coding required. A complete Rhino Support to Track-It! data migration instrument.
Rhino Support to Track-It!
Your best tool for Rhino Support to Track-It! data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just choose customer info you need to move and start the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.Record completion
Transfer your help desk info in full to make certain that no ticket has lost vital customer service information.Easy procedure
No need to worry about scripting or continuously control each record transferred.
Just link your source and target, pick what you want to migrate and allow the system deal with the rest for you.
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members have access to your passwords or records.
You can be sure that with HDM no data breaches will take place.
Record mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service provider, we work to propose the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Rhino Support to Track-It!
Strong safety of your records
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Track-It!.Next
Sustained link between object and people
When migrating your data from Rhino Support to Track-It! we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Rhino Support to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Rhino Support to Track-It! work
-
Prepare
Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Rhino Support to Track-It!.
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Link Rhino Support
Fill out the form with required credentials to permit our data migration tool to access information from your current help desk.
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Link Track-It!
Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
-
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Track-It! all data
Once everything's validated, choose a quiet time with the minimal load on the support team and start migrating from Rhino Support to Track-It!.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Track-It! import
Our staff would be more than happy to run a personalized migration if you have particular needs.
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