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Rhino Support to TicketLab
migration service

Trouble-free , no special skill set or coding required. A complete Rhino Support to TicketLab data migration tool.

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The best Rhino Support to TicketLab tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply decide on what data you need to transfer and start the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing vital customer support details.
Effortless process

No need to worry about coding or constantly watch each piece of info moved.

Just link your source and target, tick what you need to take to a new database and allow the system do the rest for you.

Data maintenance

Your information comes unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our team members can see your credentials or records.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to select what goes where, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to propose the most effective migration tool. However, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Rhino Support to TicketLab

Castle gates

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in TicketLab.

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Sustained relation between object and people

When migrating your records from Rhino Support to TicketLab we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to TicketLab

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Rhino Support to TicketLab work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and link your Rhino Support support desk with HDM.

  • Connect TicketLab

    Grant access to your TicketLab account.

  • Explain your business needs

    Let us know exactly what components of your migration you would like to adjust

  • Get your needs estimated

    We'll research your case and send you with a price range and a scope of tasks.

  • Migrate from Rhino Support to TicketLab everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your TicketLab import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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