Rhino Support to SupportBee
migration service
Effortless , no special skill set or coding required. A complete Rhino Support to SupportBee data migration tool.
Rhino Support to SupportBee
Your best tool for Rhino Support to SupportBee data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise needed. Just select what data will go to the target system and observe the miracle happening.Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost vital customer service details.Automated migration
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.
Link the help desks, choose records, click ok, and you’re done!
Data maintenance
Your information migrates unite and we mean it.
Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members have see your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.
Our software took customer experience as an essential factor and ensured that you will be able to use the system to its fullest.
Customer priority
As a data import service provider, we aim to propose the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Rhino Support to SupportBee
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in SupportBee.Next
Maintained connectivity between object and people
When migrating your data from Rhino Support to SupportBee we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Rhino Support to SupportBee
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Rhino Support to SupportBee work
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Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Rhino Support to SupportBee.
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Connect Rhino Support
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Link SupportBee
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SupportBee everything
Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from Rhino Support to SupportBee.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your SupportBee import
Our staff would be more than happy to perform a custom migration if you have particular needs.
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