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Rhino Support to Support Desk
migration service

Trouble-free , no special know how or programming required. A complete Rhino Support to Support Desk data migration software.

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The best Rhino Support to Support Desk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just decide on the records you need to move and start the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the new platform and see the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket is missing vital customer support details.
Effortless process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach both platforms, tick what you need to migrate and let the system deal with the remainder.

From sender information to phone number connection, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is key which is why we developed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to choose what goes where, when it goes, and how.

Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Except providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Why you should use Help Desk Migration to migrate data from Rhino Support to Support Desk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Support Desk.

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Retained relation between object and people

When migrating your records from Rhino Support to Support Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Rhino Support to Support Desk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Select and link your Rhino Support support desk with HDM.

  • Connect Support Desk

    Grant the right to access your Support Desk account.

  • Clarify your requirements

    Let us know what parts of your migration you wish to adjust

  • Get your requirements estimated

    We'll research your application and send you with a price range and a scope of work.

  • Migrate from Rhino Support to Support Desk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Support Desk import

Our team would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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