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Rhino Support to Requestor
migration service

Extremely easy , no special knowledge or programming required. A complete Rhino Support to Requestor data migration tool.

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The best Rhino Support to Requestor tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just pick what data you need to migrate and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and enjoy the miracle happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing critical customer support information.
Simple and easy process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link both platforms, pick what you want to migrate and let the tool deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

You data is everything which is why we developed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Outside of producing great customer support services, we always want to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Rhino Support to Requestor

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right places in Requestor.

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Maintained relation between object and people

When migrating your records from Rhino Support to Requestor we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Rhino Support to Requestor work

  • Get ready

    Sign up and go to our migration software.

  • Pick and link your Rhino Support service desk with HDM.

  • Connect Requestor

    Grant the right to access your Requestor account.

  • Clarify your business needs

    Let us know exactly what elements of your migration you need to modify

  • Have your requirements estimated

    We shall investigate your application and get back to you with a total price and a scope of work.

  • Migrate from Rhino Support to Requestor everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Requestor import

Our team would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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