Rhino Support to Remedy IT Service Management
migration service
Effortless , no special skill set or programming required. A complete Rhino Support to Remedy IT Service Management data migration software.
Rhino Support to Remedy IT Service Management
Your best tool for Rhino Support to Remedy IT Service Management data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Just pick customer info you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise required. Just choose what data will go to the new solution and observe the miracle happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket is missing critical customer service details.Automated migration
Scared that you’ll have to use special skills to move your info? Worry not as we made sure that our tool interface is as easy to use as possible.
Attach the platforms, select data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
Information is key which is why we created a method that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Efficient out-of-the-box solution
In only a couple of clicks you will be able to pick what goes where, when it starts, and in what order.
Our tech engineers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of providing great customer service, we always want to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from Rhino Support to Remedy IT Service Management
Strong security of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Remedy IT Service Management.Next
Maintained link between object and people
When migrating your data from Rhino Support to Remedy IT Service Management we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Rhino Support to Remedy IT Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Rhino Support to Remedy IT Service Management work
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Prepare
Register and go to our migration wizard.
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Link Rhino Support
Pick and connect your Rhino Support support desk with HDM.
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Connect Remedy IT Service Management
Give access to your Remedy IT Service Management account.
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Clarify your business needs
Let us know exactly what components of your migration you wish to adjust
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Get your preferences estimated
We will investigate your case and get back to you with a cost and a scope of tasks.
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Migrate from Rhino Support to Remedy IT Service Management everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Remedy IT Service Management import
Our staff would be more than happy to perform a custom migration in case you have special requirements.
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