Rhino Support to Remedy IT Service Management
migration service

Effortless , no special skill set or programming required. A complete Rhino Support to Remedy IT Service Management data migration software.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from Rhino Support to Remedy IT Service Management

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Remedy IT Service Management.

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When migrating your data from Rhino Support to Remedy IT Service Management we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Rhino Support to Remedy IT Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Rhino Support to Remedy IT Service Management work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your Rhino Support support desk with HDM.

  • Connect Remedy IT Service Management

    Give access to your Remedy IT Service Management account.

  • Clarify your business needs

    Let us know exactly what components of your migration you wish to adjust

  • Get your preferences estimated

    We will investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from Rhino Support to Remedy IT Service Management everything

    Move all your customer service records in a single push.


Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Remedy IT Service Management import

Our staff would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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Help Desk Migration service


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