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Rhino Support to Podium
migration service

Smooth , no special knowledge or coding required. A complete Rhino Support to Podium data migration tool.

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Your best tool for Rhino Support to Podium data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on what data you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and enjoy the magic happening.
Record completion
Migrate your help desk records in full to make sure that no ticket has lost critical customer support information.
Simple and easy process

No need to worry about coding or constantly control each piece of info moved.

Just attach both platforms, choose what you want to take to a new database and let the tool deal with the rest for you.

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

Information is everything which is why we created a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Rhino Support to Podium

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Podium.

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Maintained connectivity between object and people

When migrating your data from Rhino Support to Podium we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Rhino Support to Podium work

  • Prepare

    Register and go to our migration service.

  • Connect Rhino Support

    Opt and link your Rhino Support service desk with HDM.

  • Connect Podium

    Grant the right to access your Podium account.

  • Explain your business needs

    Let us know what parts of your migration you need to adjust

  • Have your preferences estimated

    We'll investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Rhino Support to Podium all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Podium import

Our staff would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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