Rhino Support to osTicket
migration service
Effortless , no special skill set or coding required. A complete Rhino Support to osTicket data migration tool.
Rhino Support to osTicket
Your best tool for Rhino Support to osTicket data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply decide on the records you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the target platform and see the magic happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket has lost vital customer support information.Effortless procedure
No need to worry about coding or constantly control each record moved.
Just attach both platforms, choose what you need to take to a new database and allow the system deal with the remainder.
Preserved connections
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
You data is key which is why we developed a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our tech engineers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Rhino Support to osTicket
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in osTicket.Next
Retained connection between object and people
When migrating your data from Rhino Support to osTicket we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Rhino Support to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Rhino Support to osTicket work
Prepare
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Rhino Support to osTicket.
Link Rhino Support
Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.
Connect osTicket
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
Migrate limited amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to osTicket all data
When everything's tested out, choose a quiet time with the least load on the support department and start migrating from Rhino Support to osTicket.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional perform your osTicket import
Our staff would be more than happy to perform a custom migration if you have particular demands.
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