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Rhino Support to LiveChat
migration service

Extremely easy , no special expertise or coding required. A complete Rhino Support to LiveChat data migration instrument.

More details

The best Rhino Support to LiveChat tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and observe the wonders happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost vital customer service information.
Simple and easy procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link both platforms, choose what you want to take to a new database and let the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

You data is key which is why we created a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You’re in control

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from Rhino Support to LiveChat

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in LiveChat.

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Retained connectivity between object and people

When migrating your records from Rhino Support to LiveChat we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Rhino Support to LiveChat work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Rhino Support to LiveChat.

  • Complete the form with required credentials to permit our data migration tool to access information from your current help desk.

  • Connect LiveChat

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveChat everything

    When everything's tested, find a quiet time with the least load on the support team and start migrating from Rhino Support to LiveChat.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your LiveChat import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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