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Rhino Support to Jenny
migration service

Effortless , no special knowledge or coding required. A complete Rhino Support to Jenny data migration tool.

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Your best tool for Rhino Support to Jenny data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose what data you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the miracle happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

You data is everything which is why we developed a method that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in charge

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from producing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Rhino Support to Jenny

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Jenny.

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Sustained connectivity between object and people

When migrating your data from Rhino Support to Jenny we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to Jenny

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Rhino Support to Jenny work

  • Prepare

    Register and go to our migration tool.

  • Connect Rhino Support

    Pick and connect your Rhino Support service desk with HDM.

  • Connect Jenny

    Grant access to your Jenny account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you would like to modify

  • Have your requirements estimated

    We will research your application and send you with a cost and a scope of work.

  • Migrate from Rhino Support to Jenny all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Jenny import

Our staff would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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