Rhino Support to Hiver
migration service
Smooth , no special knowledge or coding required. A complete Rhino Support to Hiver data migration instrument.
Rhino Support to Hiver
Your best tool for Rhino Support to Hiver data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and observe the wonders happening.Record completion
Move your help desk data in full to ensure that no ticket has lost essential customer support information.Automated migration
Afraid that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.
Connect the help desks, choose data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you expected.
Security is paramount
Information is key which is why we designed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few buttons to press it will be possible to pick what goes where, when it goes, and how.
Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Except providing great customer service, we always want to develop our customer service.
As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the general experience.
Reasons to use Help Desk Migration to switch from Rhino Support to Hiver
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Hiver.Next
Retained link between object and people
When migrating your data from Rhino Support to Hiver we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Rhino Support to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Rhino Support to Hiver work
Prepare
Sign up and go to our migration service.
Connect Rhino Support
Choose and link your Rhino Support service desk with HDM.
Connect Hiver
Grant the right to access your Hiver account.
Explain your requirements
Let us know exactly what parts of your migration you want to adjust
Get your needs estimated
We will research your case and send you with a price range and a scope of work.
Migrate from Rhino Support to Hiver all data
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Hiver import
Our staff would be more than happy to run a customized migration if you have specific demands.
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