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Rhino Support to elevio
migration service

Smooth , no special expertise or programming required. A complete Rhino Support to elevio data migration instrument.

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Your best tool for Rhino Support to elevio data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just choose the records you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and see the miracle happening.
Record completion
Move your help desk data in full to make sure that no ticket has lost critical customer support details.
Effortless procedure

You don’t have to bother about coding or continuously watch each piece of info moved.

Just link both platforms, choose what you want to take to a new database and allow the Migration Wizard deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive how you left it.

Security is paramount

Information is everything which is why we developed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

You control the process

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Rhino Support to elevio

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in elevio.

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Retained association between object and people

When migrating your data from Rhino Support to elevio we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to elevio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Rhino Support to elevio work

  • Prepare

    Sign up and go to our migration software.

  • Connect Rhino Support

    Pick and link your Rhino Support support desk with HDM.

  • Give the right to access your elevio account.

  • Express your requirements

    Let us know exactly what parts of your migration you want to adjust

  • Have your requirements estimated

    We will analyze your application and send you with a total price and a scope of tasks.

  • Migrate from Rhino Support to elevio everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your elevio import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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