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Rhino Support to DiamanteDesk
migration service

Extremely easy , no special know how or programming required. A complete Rhino Support to DiamanteDesk data migration instrument.

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The best Rhino Support to DiamanteDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just pick what data you need to transfer and start the transition immediately.
Simple transition process
No tech expertise required. Just pick what data will go to the new solution and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing essential customer support details.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool simple to use as possible.

Attach the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior connections intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you expected.

Security is priority

You data is everything which is why we developed a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Rhino Support to DiamanteDesk

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in DiamanteDesk.

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Retained connection between object and people

When migrating your records from Rhino Support to DiamanteDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Rhino Support to DiamanteDesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your Rhino Support support desk with HDM.

  • Grant the right to access your DiamanteDesk account.

  • Express your business needs

    Let us understand precisely what parts of your migration you would like to modify

  • Have your requirements estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Rhino Support to DiamanteDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your DiamanteDesk import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
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