Rhino Support to Database
migration service
Trouble-free , no special skill set or coding required. A complete Rhino Support to Database data migration tool.
Rhino Support to Database
The best Rhino Support to Database tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick what data you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just select what data will go to the new solution and enjoy the magic happening.Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer service information.Automated tool
Afraid that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Link the help desks, pick data, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you expected.
Data safety is paramount
Information is everything which is why we designed a system that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
You control the process
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the general experience.
Why you should use Help Desk Migration to migrate data from Rhino Support to Database
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Database.Next
Maintained link between object and people
When migrating your records from Rhino Support to Database we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Rhino Support to Database
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Rhino Support to Database work
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Get ready
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Rhino Support to Database.
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Link Rhino Support
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Link Database
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Database everything
Once everything's validated, determine a quiet time with the least load on the support staff and start migrating from Rhino Support to Database.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Database import
Our team would be more than happy to perform a personalized migration if you have particular requirements.
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