Rhino Support to ConnectWise
migration service
Effortless , no special expertise or programming required. A complete Rhino Support to ConnectWise data migration instrument.
Rhino Support to ConnectWise
Your best tool for Rhino Support to ConnectWise data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and enjoy the miracle happening.Record completion
Migrate your help desk info in full to ensure that no ticket is missing essential customer service details.Automated migration
Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool simple to use as it can possibly be.
Attach the help desks, pick data, click ok, and the migration is ready!
Data dependency
Your customer info comes unite and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or records.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we work to offer the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Rhino Support to ConnectWise
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in ConnectWise.Next
Maintained association between object and people
When migrating your data from Rhino Support to ConnectWise we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Rhino Support to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Rhino Support to ConnectWise work
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Prepare
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Rhino Support to ConnectWise.
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Connect Rhino Support
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Link ConnectWise
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate small amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ConnectWise all data
Once everything's tested, choose a quiet time with the least load on the support department and start migrating from Rhino Support to ConnectWise.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your ConnectWise import
Our staff would be more than happy to run a customized migration in case you have specific requirements.
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