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Rhino Support to CallTaker
migration service

Extremely easy , no special know how or programming required. A complete Rhino Support to CallTaker data migration instrument.

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The best Rhino Support to CallTaker tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and see the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer support details.
Automated tool

Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as it can possibly be.

Link the help desks, pick records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

Information is everything which is why we developed a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Rhino Support to CallTaker

Castle gates

Strong safety of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in CallTaker.

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Sustained association between object and people

When migrating your records from Rhino Support to CallTaker we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Rhino Support to CallTaker work

  • Get ready

    Sign up and go to our migration software.

  • Opt and link your Rhino Support support desk with HDM.

  • Give access to your CallTaker account.

  • Describe your needs

    Let us know exactly what components of your migration you would like to tweak

  • Have your requirements estimated

    We will analyze your application and get back to you with a price and a scope of tasks.

  • Migrate from Rhino Support to CallTaker everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your CallTaker import

Our team would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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