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Rhino Support to ActiveSeries Suite
migration service

Extremely easy , no special skill set or programming required. A complete Rhino Support to ActiveSeries Suite data migration instrument.

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The best Rhino Support to ActiveSeries Suite tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just decide on what data you need to migrate and start the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer support details.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

Information is everything which is why we designed a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in control

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer service, we always want to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to migrate data from Rhino Support to ActiveSeries Suite

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in ActiveSeries Suite.

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Maintained association between object and people

When migrating your records from Rhino Support to ActiveSeries Suite we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Rhino Support to ActiveSeries Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Rhino Support to ActiveSeries Suite work

  • Get ready

    Sign-up and go to our migration software.

  • Select and link your Rhino Support support desk with HDM.

  • Connect ActiveSeries Suite

    Grant access to your ActiveSeries Suite account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you want to adjust

  • Have your needs estimated

    We'll investigate your application and send you with a total price and a scope of work.

  • Migrate from Rhino Support to ActiveSeries Suite everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ActiveSeries Suite import

Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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