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Revelation helpdesk to Pega Customer Service
migration service

Trouble-free , no special skill set or coding required. A complete Revelation helpdesk to Pega Customer Service data migration tool.

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The best Revelation helpdesk to Pega Customer Service tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick the records you need to migrate and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and see the miracle happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing critical customer service information.
Automated tool

Scared that you’ll need special skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.

Link the platforms, choose records, click ok, and the migration is ready!

Data maintenance

Your information comes complete and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our employees have access to your passwords or records.

You can be sure that with HDM no hacker attacks are possible.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose the data arrangement, when it goes, and in what order.

Our developers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Revelation helpdesk to Pega Customer Service

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Pega Customer Service.

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Retained relation between object and people

When migrating your records from Revelation helpdesk to Pega Customer Service we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Revelation helpdesk to Pega Customer Service

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Revelation helpdesk to Pega Customer Service work

  • Get ready

    Register and go to our migration tool.

  • Pick and connect your Revelation helpdesk service desk with HDM.

  • Grant access to your Pega Customer Service account.

  • Express your needs

    Let us know what components of your migration you need to modify

  • Have your requirements estimated

    We will research your case and get back to you with a total price and a scope of work.

  • Migrate from Revelation helpdesk to Pega Customer Service everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Pega Customer Service import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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