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Revelation helpdesk to Gemini
migration service

Trouble-free , no special knowledge or coding required. A complete Revelation helpdesk to Gemini data migration tool.

More details

The best Revelation helpdesk to Gemini tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and observe the miracle happening.
Data completion
Move your help desk info in full to ensure that no ticket is missing essential customer support details.
Simple and easy process

No need to worry about coding or continuously watch each record moved.

Just link your source and target, tick what you want to take to a new database and let the Migration Wizard deal with the rest for you.

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members can see your passwords or records.

You can be certain with HDM no data breaches are possible.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we aim to offer the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Revelation helpdesk to Gemini

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Gemini.

Next

When migrating your records from Revelation helpdesk to Gemini we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Revelation helpdesk to Gemini

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Revelation helpdesk to Gemini work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Revelation helpdesk to Gemini.

  • Connect Revelation helpdesk

    Fill in the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Gemini

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gemini all data

    Once everything's tested out, find a quiet time with the minimal load on the support department and start migrating from Revelation helpdesk to Gemini.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Gemini import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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