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Revelation helpdesk to CA Service Desk Manager
migration service

Smooth , no special know how or programming required. A complete Revelation helpdesk to CA Service Desk Manager data migration tool.

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Your best tool for Revelation helpdesk to CA Service Desk Manager data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the target solution and observe the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost essential customer service details.
Easy procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just link both platforms, choose what you want to take to a new database and let the tool do the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we designed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Data mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Revelation helpdesk to CA Service Desk Manager

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in CA Service Desk Manager.

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When migrating your data from Revelation helpdesk to CA Service Desk Manager we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Revelation helpdesk to CA Service Desk Manager

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Revelation helpdesk to CA Service Desk Manager work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Revelation helpdesk

    Choose and connect your Revelation helpdesk support desk with HDM.

  • Give the right to access your CA Service Desk Manager account.

  • Clarify your business needs

    Let us know what aspects of your migration you wish to tweak

  • Get your needs estimated

    We shall research your case and send you with a total price and a scope of work.

  • Migrate from Revelation helpdesk to CA Service Desk Manager everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your CA Service Desk Manager import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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