ResponseTek:CEM import
in a few clicks

Without techs, delays and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 10 minutes to set up the import to ResponseTek:CEM and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, directly to places you want them to be.

What are the key reasons to import data to ResponseTek:CEM
using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration make it easier to automatically transition custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to ResponseTek:CEM with their corresponding agents, contacts, and attachments, thus, saving the history of customers' requests.

Next

Objects you may import to ResponseTek:CEM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to ResponseTek:CEM in 6 quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Select and link your source service desk with HDM.

  • Give access to your ResponseTek:CEM account.

  • Describe your requirements

    Let us know what parts of your migration you need to modify

  • Get your preferences estimated

    We'll investigate your application and get back to you with a cost and a scope of tasks.

  • Import to ResponseTek:CEM all data

    Move all your customer service records in a single push.

We always keep all of your data secure

We consider security and safety very seriously and have developed a complete set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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ResponseTek:CEM import in a few clicks

Automatically. Securely. Quickly

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