Requestor import
in a few clicks

Without techs, timelack and hustle. With step-by-step Requestor import setup form

More details

Requestor import tool you’ve been looking for

Your platform import troubles are behind you now. Total migration from platform to platform with HDM quick and hassle-free.
Save time & money
Clear process cost, a swift migration to the new platform, and no need to develop the migration script. All with HDM.
Smooth setup
Just prepare your information for migration ahead of time and start moving your records. It’s not necessary to fiddle with anything.
Essential data aside
Regardless of your reasons, migrate your old data to the target platform to keep the track of customers easier.
Autonomous migration

Why spend time transferring records by hand when a tool can do it?

Our importing system will take care of every record so you don’t need to.

Maintained dependency

Using HDM, you don’t have to be concerned that all your moved customer service data will lose their connections to other info.

Whether it is sender info or customer details, all of this is accounted for.

Your info is secure

When you grant your credentials to our system, you can trust us.

Only the personnel that directly work with your migration will be able to access to your accounts and customer info.

All the records is shielded by the data encryption systems to prevent any risks.

Map your data

It’s not required to perform extensive data audits to start your migration.

You can do all of this by using our data mapping system. Pick what you want to keep and determine where it goes just by clicking corresponding checkboxes.

Powerful & accessible

You don’t need to understand the platform peculiarities to use it to its full.

Useful on-screen guides will assist you transfer your data fast and effectively. As a result, you can set up a data import just about to any platform you like.

Our customers are priority

One of the main priorities of our company is to provide a service that we would like to use ourselves. Even though G2 recognized our customer service, we won’t stop there.


Why import data to Requestor using Help Desk Migration?

Castle gates

Security first

We don't share any of your information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration allows you to automatically transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Requestor with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Requestor in several quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and connect your source service desk with HDM.

  • Give access to your Requestor account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your preferences estimated

    We will investigate your case and get back to you with a total price and a scope of work.

  • Import to Requestor all data

    Move all your customer service information in a single push.

We keep all of your data safe

We take security and safety very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Requestor import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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