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Requestor to VIZOR ServiceDesk
migration service

Extremely easy , no special knowledge or coding required. A complete Requestor to VIZOR ServiceDesk data migration instrument.

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The best Requestor to VIZOR ServiceDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new platform and enjoy the magic happening.
Data completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer support details.
Simple and easy process

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just link both platforms, pick what you want to migrate and let the Migration Wizard deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you left it.

Security is paramount

You data is key which is why we designed a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You control the process

Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer support services, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from Requestor to VIZOR ServiceDesk

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in VIZOR ServiceDesk.

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Sustained connection between object and people

When migrating your records from Requestor to VIZOR ServiceDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Requestor to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Requestor to VIZOR ServiceDesk work

  • Get ready

    Sign up and go to our migration service.

  • Connect Requestor

    Select and link your Requestor support desk with HDM.

  • Give the right to access your VIZOR ServiceDesk account.

  • Describe your needs

    Let us know exactly what aspects of your migration you want to fine-tune

  • Get your needs estimated

    We'll investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Requestor to VIZOR ServiceDesk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your VIZOR ServiceDesk import

Our team would be more than happy to run a customized migration if you have special demands.
Get a price estimation

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