Requestor to SysAid
migration service
Smooth , no special know how or coding required. A complete Requestor to SysAid data migration tool.
Requestor to SysAid
Your best tool for Requestor to SysAid data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Just pick the records you need to move and start the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the new solution and see the magic happening.Record structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing critical customer support information.Easy procedure
No need to worry about coding or continuously watch each record transferred.
Just link your source and target, pick what you need to take to a new database and allow the system do the rest for you.
Data maintenance
Your information comes complete , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind impenetrable walls. Not even all our employees can access to your passwords or records.
You may rest assured that with HDM no data breaches are possible.
Data mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to choose the data arrangement, when it goes, and how.
Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer priority
As a data import service provider, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Requestor to SysAid
Strong safety of your information
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in SysAid.Next
Sustained relation between object and people
When migrating your data from Requestor to SysAid we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Requestor to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Requestor to SysAid work
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Prepare
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Requestor to SysAid.
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Link Requestor
Fill out the form with required credentials to allow our data migration tool to retrieve information from your current help desk.
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Connect SysAid
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SysAid everything
Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Requestor to SysAid.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your SysAid import
Our staff would be more than happy to perform a personalized migration in case you have special requirements.
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