Requestor to SupportPortal
migration service
Trouble-free , no special skill set or coding required. A complete Requestor to SupportPortal data migration tool.
Requestor to SupportPortal
The best Requestor to SupportPortal tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply decide on customer info you need to transfer and set off with the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the target platform and observe the wonders happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing vital customer support details.Easy procedure
No need to worry about scripting or continuously control each record transferred.
Just link both platforms, tick what you need to take to a new database and allow the tool deal with the rest for you.
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
Information is key which is why we designed a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Data mapping
Pick data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to pick what goes where, when it starts, and in what order.
Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Except producing great customer service, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Requestor to SupportPortal
Strong privacy of your information
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in SupportPortal.Next
Retained relation between object and people
When migrating your records from Requestor to SupportPortal we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Requestor to SupportPortal
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Requestor to SupportPortal work
-
Get ready
Register and go to our migration tool.
-
Link Requestor
Choose and link your Requestor support desk with HDM.
-
Connect SupportPortal
Give access to your SupportPortal account.
-
Express your requirements
Let us know exactly what parts of your migration you would like to tweak
-
Get your needs estimated
We will investigate your application and get back to you with a total price and a scope of work.
-
Migrate from Requestor to SupportPortal everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your SupportPortal import
Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Service Desk vs Help Desk: What’s the Difference?
Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
Help Desk System Reviews
Top 5 Help Desk Features We Love. And You Should Too
No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…