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Requestor to SpiceCSM
migration service

Smooth , no special know how or coding required. A complete Requestor to SpiceCSM data migration instrument.

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Your best tool for Requestor to SpiceCSM data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on the records you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and see the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost essential customer support details.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Attach the platforms, choose records, click ok, and the migration is ready!

Data maintenance

Your information migrates unite , you can take our word.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members can see your passwords or other information.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to choose the data arrangement, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service provider, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Requestor to SpiceCSM

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in SpiceCSM.

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Sustained relation between object and people

When migrating your data from Requestor to SpiceCSM we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Requestor to SpiceCSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Requestor to SpiceCSM work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Requestor

    Choose and link your Requestor support desk with HDM.

  • Give access to your SpiceCSM account.

  • Explain your business needs

    Let us know what components of your migration you would like to fine-tune

  • Have your preferences estimated

    We'll investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Requestor to SpiceCSM all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SpiceCSM import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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