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Requestor to RingCentral Engage Digital
migration service

Extremely easy , no special skill set or programming required. A complete Requestor to RingCentral Engage Digital data migration tool.

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The best Requestor to RingCentral Engage Digital tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target solution and see the magic happening.
Data structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer service information.
Easy process

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, choose what you want to take to a new database and allow the Migration Wizard do the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

You data is key which is why we created a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from Requestor to RingCentral Engage Digital

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in RingCentral Engage Digital.

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Sustained connection between object and people

When migrating your records from Requestor to RingCentral Engage Digital we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Requestor to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Requestor to RingCentral Engage Digital work

  • Get ready

    Sign up and go to our migration software.

  • Choose and connect your Requestor service desk with HDM.

  • Connect RingCentral Engage Digital

    Grant the right to access your RingCentral Engage Digital account.

  • Detail your requirements

    Let us understand precisely what aspects of your migration you want to modify

  • Get your preferences estimated

    We shall research your case and send you with a price and a scope of work.

  • Migrate from Requestor to RingCentral Engage Digital all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your RingCentral Engage Digital import

Our team would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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